FAQ

We have a fixed cost of R105 no matter where you are or how many products you order.

Orders and payments before 13:00 will be packed and collected by the courier that same afternoon (Mon-Fri). Deliveries in Gauteng will be the next business day. Deliveries outside Gauteng in main cities, will be delivered within 3 business days. Deliveries to smaller towns, could take up to 6 business days.

You can choose the pick up option before checkout to collect at our warehouse in Pretoria when your order is packed. Please confirm with Barend @ 082 652 2798 via Whatsapp to confirm collection time. He won't accept responsibility if he is not there and collection has not been arranged in advance.

As manufacturer, we generally supply Nucleo directly to customers all over the country. This ensures that Nucleo is delivered at the best price possible to your door. If you don't mind paying a bit extra then ask your local health shop to order from us at the discount and we will stock them.

You should receive several emails from Nutribrands. First, when you register. Then, when you place your order, pay for the order, and when your order is ready for collection or shipped. Once the order has been collected, you will also receive an email from the courier with your pin or waybill number. If you do not receive any of these emails (check in your spam or junk mailbox), your email may be incorrect. Please mail nucleo@nutribrands.co.za with your correct address.